Kentuckiana Law Enforcement (KLE)

Kentuckiana Law Enforcement is a leader in connecting off duty officers with clients in need of security. We created a mobile app for officers to view available shifts, shift schedules, and YTD earnings, eliminating their need to access a desktop.

Backstory

KLE’s website, built 10+ years ago, was designed for desktop use. The officers utilizing it are on the move, often accessing the site from mobile devices. This combined with multiple clicks required to view and apply for shifts resulted in a frustrating user experience. In addition, behind the scenes admin features lacked necessary functionality and needed simplification.

Officers on the Go

Through engaging the officers and testing with prototypes, we learned the officers’ needs and preferences, first of which was they needed a solution that would work with their mobile device.

Mobilization

We created a mobile app (available on iOS and Android), which made it easier and faster for officers to access and apply for shifts.

Aligning Looks

We modernized the look of the KLE website to align with the new mobile app as well as simplified overall functionality and admin related features.

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